Hello and thank you for choosing JUSTANSWER.com
Just checking.....but is the GPS antenna turned ON?
This is called Location Services, which turns on the GPS antenna.
The Blue Chart App, uses GPS to know its position.
SOunds like a glitch in the App then.
You could try to delet it, and then redownload and reinstall it.
But you may have already done that.
Other than that, Apple products dont leave much room this kind of troubleshooting.
The problem is with the App (most likely) and theres nothing you can do to change it. However, you CAN go the app store where you download it, and check if OTHER users are posting the same issues, and then YOU post the issue you are having.
It might take awhile but they will issue an update, or a software revision, or patch for the app.
If an App doesnt work, there is really not much you can do. Its how Apple wants it. Just the way it is.
OKay, sounds like the iPad Air, is the culprit, and its VERY difficult to if not impossible to determine the issue unless you do some DEBUGGING in a software app developper.
here is the contact info for Bluechart Mobile
Monday–Thursday: 8 AM–6 PM, Friday 8 AM–5 PM Central Time (closed holidays)
U.S.:(###) ###-####br />U.S. toll-free: 1-***-***-****Canada: 1-***-***-****
Use this link to Email them your issue.
Each device requires its own software....sometimes.....and while they are both iPads, they use different hardware....obviously.
Yeah, thats the only thign you can really do with an App, on an Apple product.
As i mentioned Apple doesnt want folks messing around in their code, and they keep it LOCKED down, and unchangeable for a reason....not sure WHAT that reaosn is yet.....but i guess its working, they are the wealthiest company in the world.
Please have a moment to rate my performance. Thank you!