How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35232
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
30037186
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

My son iPod touch will not turn on or charge in he just got

Customer Question

My son iPod touch will not turn on or charge in he just got it less then a month
Submitted: 9 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 9 months ago.

Hi,

I'm sorry about the issue. On the iPod, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Mac Tech replied 9 months ago.

Hi,

How is it going? Do you still need help with this issue?

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 9 months ago.

If you still need help with this issue or with anything else, please type at the box below, then click on the Send button below to communicate with me, so I can help further. If everything is fine, can please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,