How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 36081
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
30037186
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

How do I get ask off my mac?

Customer Question

how do I get ask off my mac?
Submitted: 11 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 11 months ago.

Hi,

I'm sorry about the issue. When does Ask appear?

What's your internet browser application, such as Safari, Firefox, Chrome, etc.?

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 11 months ago.

If you use Safari application, then quit Safari app, then press and keep holding the Shift key on the keyboard, then click on the Safari app icon. Once Safari app is open, then release the Shift key, then check.

- If needed, in Safari app, click on the Safari menu at the top, then click on Preferences. Then click on the General tab at the top. Then delete everything in the Home page box, then close. Then quit Safari app, then re-open Safari app, and check.

- If you use another Internet browser application, such as Firefox or Chrome, please let me know.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.