My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. What email app are you using?
I will have to refer you to customer support for all billing questions. You can contact them @***@******.***. Woudl you like for me to connect remotely and work on your computer while you watch? If so, please click the link below:
On the page that opens up, click "I Agree."
Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your Chrome window.)
I'll then be connected.
Please let me know if you have any problems. Thank you!
I apologize but it appears that payment for your secure remote session failed. I will be unable to complete it at this time.