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Hi there and welcome
Power off the Mac please
Then hold SHIFT and with it held down, power it on until you get to the login screen
Can you get to this?
ok, try this please
Shut down your Mac.Locate the following keys on the keyboard: Command (⌘), Option, P, and R. Turn on your Mac.Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.Hold these keys until the computer restarts and you hear the startup sound for a second time.Release the keys.
Tell me if t then starts please
ok, so you can now sign in?
computer is working correctly?
I am here Justin and I replied to you....
All I heard was
did you do the instructions I gave?
ok, but did you do the instuctions I gave you last?>
ok... sorry having a very hard time understanding your messages now. Not sure the issue on your side as it was going ok before.
ok, what happens if you start it normally now?
ok, are you able to do these steps?
Power off the mac
Then start the Mac and hold down the Command and R keys at startup.
Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window
choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.
Click the First Aid tab.
Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
Select your Startup Disk (usually named "Macintosh HD").
Click Repair. Disk Utility checks and repairs the disk.
Let this complete and when it has, tell me if you still have the problem please.
ok, no need, just explain here please what happens as I will understand
ok, Ill mark the question to never close, so just reply to me here.
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