How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have a Kaaboom virus, apparently. What do I do? Beverly

Customer Question

I have a Kaaboom virus, apparently. What do I do? Customer
Submitted: 9 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 9 months ago.

Hi,

I'm sorry about the issue. That was a scam; I will help you with this. When does this virus appear?

Is it in a particular application?

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 9 months ago.

If you turn off the computer, then turn it back on, does the virus appear? Or does it appear when you open a particular app only?

When you are available, please reply at the box below, then click on the Send button below to communicate with me, so I can help fixing any computer issue you have. Thank you.