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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 33984
Experience:  IT Engineer for over 15 years
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I put some files and folders in my mac trash and i have

Customer Question

hi ***** ***** i put some files and folders in my mac trash and i have never did deleted them it all disappeared and couple of days later it all came back again ,this happen few times can you tell me wants going on?
JA: Thanks. Can you give me any more details about your issue?
Customer: sorry but i can not i am not much of a computer expert all i know why my files and folders it all disappeared and came back i keep thinking if my mac been hacked...
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

This is normally causes by hard drive corruption. It is not hacking.

Can you do the following as this will normally resolve it by fixing all corruption

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.

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