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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8697
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm the admin and I can't log in because when I try to type

Customer Question

I'm the admin and I can't log in because when I try to type in the password, the keyboard starts typing random letters.
Thanks
Submitted: 9 months ago.
Category: Mac
Expert:  Mike replied 9 months ago.

1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
6. Press and hold the Command-Option-P-R keys before the gray screen appears.
7. Hold the keys down until the computer restarts again at least twice.
8. Release the keys.