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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8981
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Need password encryption,forgot it & can't synchronize my

Customer Question

Need password ***** iTunes encryption,forgot it & can't synchronize my new iPhone 6SPlus
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

I assume you mean your Apple ID password? Go here and put in your information: https://iforgot.apple.com

Customer: replied 1 year ago.
No, it is NOT my Apple ID password. In iTunes there is an option to encrypt your information, so that nobody could obtain my information when synchronizing the iPhone in iTunes. I selected to encrypt the information, it has been a long time since then, & I can not recall the encryption Password.
Expert:  Mike replied 1 year ago.

OK if you saved it in your keychaine you can get it back:

Open Keychain Access, found in /Applications/Utilities/
Use the Search box in the upper right corner and type “iphone backup”

Double click the result, assuming something is found in Keychain
Check the box next to “Show password” and enter the Mac administrator password ***** reveal the lost password ***** with the encrypted iPhone backup

Customer: replied 1 year ago.
Where is key chain? Is that in my iPhone, iPad, or iTunes?
Expert:  Mike replied 1 year ago.

That is in Applications / Utilities on your Mac.