My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this You are correct in that this is a very common problem. Fortunately, it is not that difficult to manually transfer your data.
Many of your apps like Google, Facebook, Twitter, and more store your information in the cloud. Cross-platform supported services such as Google, Exchange, or Yahoo! are all supported by the iphone, which should make it easy for you to import all of your data. Just go the settings menu on your iphone and enter your credentials for each of these types of accounts. In most apps, you can specifiy which data you want to pull in; mail, contacts, calendars, and in some cases, even notes. If your photos and contacts are stored in your Google account, you can easily access them on the iphone. Do you have any specific programs or data that you are concerned about?
I understand. It is a very widespread issue and one that I do not know of a fix for. However, If your contacts are in Google, I can walk you through getting them onto your iphone. If that is not acceptable I eill be happy to "opt out" and see if another expert might be able to assit. Please advise.
I apologize. I just realized that I did not ask what version of IOS is on your iphone. If you have not upgraded to IOS 9, that may prevent the app from functioning correctly. I have offered a phone call to make it easier to walk you through finding out what IOS you have, but it us completely optional. If you'd prefer to continue here, just let me know.
I do apologize. I had to step away from the computer briefly and I did not et he usual notification that a customer had responded. I am calling you now.
When you have completed the setup of your iphone, please go to SETTINGS>General>About to see what version of IOS is on your iphone., It needs to be 9 or greater. If it is not, go to SETTINGS>General>Software Update and check for updates. Once=you are on IOS 9 or later (the latest is 9.2.1) let m.e know and I'll call you back and walk you through using the Move to IOS app.
I will provide detailed instructions momentarily for transferrring content manually but I thought it might be helpful to provide these instructions for using the MoveToIos app. I'm thinking that you may need to do step 2 on the android right after you perform step 1 on the iphone.
1. Tap Move Data from AndroidWhile setting up your iphone, look for the Apps & Data screen. Then tap Move Data from Android. If you've already finished setup go to Settings>General>Reset>Erase all settings and start over.2. Open the Move to iOS appOn your Android device, open the Move to iOS app and tap Continue. Read the terms and conditions that appear. Tap Agree to continue, then tap Next in the top-right corner of the Find Your Code screen.3. Wait for a codeOn your iOS device, tap Continue on the screen called Move from Android. Then wait for a ten-digit code to appear. If your Android device shows an alert that you have a weak Internet connection, you can ignore the alert.4. Use the codeEnter the code on your Android device. Then wait for the Transfer Data screen to appear.5. Choose your content and waitOn your Android device, select the content you'd like to transfer and tap Next. Then leave both devices alone until the loading bar that appears on your iOS device finishes—even if your Android indicates that the process is complete.The whole transfer can take a while, depending on how much content you're moving.6. Set up your iOS deviceAfter the loading bar finishes on your iOS device, tap Done on your Android device. Then tap Continue on your iOS device and follow the onscreen steps to complete setup.7. Finish upMake sure that all of your content transferred. If
I completely understand your frustration. Many people experience issues with the MoveToIOS app. I am attaching a pdf file that I have created for you with detailed instructions for manually moving all of your data. Some of it may not apply to you, as you may not have music or documents and pdfs or book on your phone. Just follow the parts of these instructions that do apply to you and please let me know if you have any questions.
If this information is helpful to you, kindly take a moment to rate my service. You can provide a rating by clicking on the stars and then clicking on submit. If you need more help, please let me know so we can continue to work together. Your complete satisfaction is my goal! Thank you!
Rather than keep trying with an app that has a rating of only 2 stars out of 5 on the app store and that is known to be buggy, you may want to consider creating a Google account and importing your contacts into the google account. I've tried to make these instructions as simple as possible, and I will be here to answer any questions that you may have about the process. If this doesn't work for you, or you just don't want to try it please let me know and I will "opt out" and open the question up to other experts. If it does work, please kindly rate my service so that I will receive credit for my time spent on the answer. Thank you! Have a good evening!
On most Android devices, your contacts are automatically synced as soon as you sign-in to a Google Account.
If you choose to do this and don't automatically see your contacts from your phone in your Google contacts, please do the following:
Select Contacts and then you should see a page where all the contacts from your Android smartphone have been stored.
Now go to your iPhone. Settings > Mail, Contacts, Calendars and add your Gmail account. Make sure Contacts are enabled for the account. You should now find that all of your contacts are in your iPhone.
NOTE: If any of your contacts on your Android phone happen to be stored on the sim card, we may have to take a few special steps to import them to into Google. Just let me know if you need help with this.