How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8976
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I lost my apple password ipadMC184ll/. How do I go back and

Customer Question

Hello I lost my apple password ***** my ipadMC184ll/B . How do I go back and retrieve it.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: It is very complicated, I purchased a iPad in Dec, It wouldn't hold a charge so I returned it back to TecReplay They sead that I had to get my ID and password ***** they could get into cloud . I did that ,they came back and sead it didn't work,It was the wrong password ***** have the iPad so I can't go in and reset password, What can I do???help. Thanks
JA: Is there anything else the Mac Technician should be aware of?
Customer: I don't think so.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two. I'll let you know when it is your turn.
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

You don't need an iPad to reset your Apple ID password ***** go here with any web browser.

https://iforgot.apple.com/password/verify/appleid#!&section=password

Expert:  Mike replied 1 year ago.

If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!