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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35274
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Need to disabale stolen i pad.
, My daughter just

Customer Question

need to disabale stolen i pad.
JA: Thanks. Can you give me any more details about your issue?
Customer: My daughter just called from Puerto Rico and told me it was stolen
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 10 months ago.

Hi,

I'm sorry about the issue. I'm checking on this for you.

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 10 months ago.

She can sign in her Apple ID account at the website below:

https://icloud.com/find

, then there, click on All Devices, then select her iPad device there

, then select the option Lost Mode, and continue. And/or she can also select the option Erase iPad, and continue to erase data on the iPad.

- If her iPad is not shown, then sign in her Apple ID account at the website below:

https://appleid.apple.com/

, then change her Apple ID account password

, and she should change all her important account passwords, such as email password, facebook password, etc., any account she use.

Reference:

https://support.apple.com/en-us/HT201472

Please reply at the box below to continue troubleshooting. Thank you.