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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 2949
Experience:  20+ years in the computer/Mac industry
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My name is ***** ***** Stephens This pc was given to me by

Customer Question

My name is ***** ***** Stephens This pc was given to me by my Son-inlaw Michael Willbanks.. It says I need to update Safari, but have no clue how to do this.
JA: Thanks. Can you give me any more details about your issue?
Customer: I'm using osx snow leapord.
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Mac
Expert:  John T. F. replied 10 months ago.

Hi!

Can you tell me the exact version of OS X you are currently running, please?

Click the Apple logo in the menu bar at the top left of the screen

Select "About This Mac"

In the window that opens, look for the "Version" information. Please let me know what it says.

Next, repeatedly click on the word "Version" until it says "Serial Number” and provide that number, as well.

Thanks,

John

Customer: replied 10 months ago.
Mac osx 10.6.8, version 1.9F4, serial # *****
Customer: replied 10 months ago.
ARE YOU STILL THERE?
Expert:  John T. F. replied 10 months ago.

Thanks!

You are running the latest release of OS X 10.6 and it's likely you have the newest version of Safari still supported by that version of the operating system.

Going off the serial number, your Mac can support a slightly newer release of OSX (10.7) and that would allow you to upgrade to a more recent edition of Safari (though still not the newest).

http://www.apple.com/shop/product/D6106Z/A/os-x-lion

... or you can download and use a newer release of the Firefox web browser as an alternative.

https://www.mozilla.org/en-US/firefox/new/

John

Customer: replied 10 months ago.
THANK YOU JOHN
Expert:  John T. F. replied 10 months ago.

You are very welcome!

If the current question has been answered to your satisfaction, please remember to rate me accordingly when you get a moment.

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John