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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Are you using a router (or modem/router combo) provided by ATT?
If so, you can set up either a range extender, or a secondary router/access point, which will give you better coverage.
If you can tell me more about the current setup, I can advise further on specifics.