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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35198
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I forgot my apple ID how do I get it back?
, trying to

Customer Question

I forgot my apple ID how do I get it back?
JA: Thanks. Can you give me any more details about your issue?
Customer: trying to make updates and my password ***** ***** and I do not know it.
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Please note that your Apple ID (username) is your email address. Please try the following fix for resetting your Apple ID password:

Solution #1:

- Click on the Apple website below:

https://iforgot.apple.com/

, then there, enter your email address. Then click on Continue at the bottom, and follow the instructions there in order to reset your Apple ID account password.

Expert:  Viet - Mac Tech replied 10 months ago.

Solution #2:

- If that does not work, click on the website below:

http://getsupport.apple.com/

, then click on the option Apple ID. Then click on option Forgot Apple ID Password

, then follow the steps there to schedule a support phone call.

When you are available, please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Mac Tech replied 10 months ago.

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