Id send you the phone support request, you would click it and approve it and provide your number. Then I would call you.
Lets try some repairs though.. Lets start here
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears.
Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys.
When the mac starts to turn back on.. Turn it off.
Then, turn it on and immeiately press and hold the left shift key on your keyboard. Keep holding it till you hear the startup chime a second time.
Then release shift and allow the mac to boot.. Once you get to your desktop.
Run this command.
Open your finder ( magnifying glass ) type in disk utility, and launch the disk utility application.
On the left side of the disk utility window, click your mac hd, then at the lower right hand side, click repair permissions .
Once it says permissions repair complete in the bottom of the white window.
restart your mac and let it boot normally. Hows it running now?
If you get stuck and cant complete any of those steps send a reply here and I will help you get through them.
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Senior Technician and Network Switching Systems Operator / Maintainer.