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You may download Silverlight from the following page: https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
On that page, click the link that says "Install for Macintosh".
After the file downloads, open the file and install it. After that is complete, you will be all set.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
The link is on that page. Here is the link: http://go.microsoft.com/fwlink/?LinkID=229322
Did that work for you?
Hello,May I ask whether or not you still need help with this problem?Thank you,Jason