How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 36105
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
30037186
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

We were given a apple iPhone 4 by sister and she can't

Customer Question

We were given a apple iPhone 4 by sister and she can't remember her apple id.... what do we do now to get it unlocked? Thnx
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Has she tried to recover her Apple ID account password ***** the website below:

https://iforgot.apple.com/

If that does not work, she can contact the Apple account department for recovering her Apple ID account and password. She can do the following:

- Click on the website below:

https://getsupport.apple.com/

, then there, click on the option Apple ID, then click on the option Forgot Apple ID Password

, then there, select the option to schedule a (phone) call, and continue.

Please reply at the box below to continue troubleshooting. Thank you.