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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31247
Experience:  IT Engineer for over 15 years
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My iPad will not charge,help

Customer Question

My iPad will not charge,help
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there and welcome Nancy

Can you please hold the home and power buttons for about 10 seconds until you see the Apple Logo, then release.

Let the iPad restart and when it has, tell me if it now charges.

Let me know the results please.