Can you please try the following:
- Plug the LG portable drive to the computer (make sure there is power to the portable drive; if needed, turn on power button, if any, and/or plug in power adapter, if any.)
, then open Finder, then open Applications, then open folder Utilities, then open Disk Utility app
, then select your portable drive device on the left, then click on Erase tab at the top
, then for Format type, select the option Mac OS Extended (Journaled)
, then enter the Name of your drive, anything you want, such as LG drive or John drive, etc.
, then click on Erase at the bottom, then click on Erase to confirm
- Then from now on, whenever you plug in the LG portable drive, it should show up on the Desktop screen, and/or on the left in Finder
, then you can transfer any folder / file between the computer and the portable drive.
Please reply at the box below to continue troubleshooting. Thank you.