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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I used to have a great Mac. It finally broke down. I bought

Customer Question

I used to have a great Mac. It finally broke down. I bought a new one. It is not nearly as good as the old one. I have had so many problems. But, the biggest problem is that after I type for awhile (like an hour) and/or at night, it starts skipping major spaces. I press the backwards delete key and it rushes back and starts deleting what I have written. Usually the accent options show up over the sentence or words. I don't know where they come from or why. I have been in contact with iYogi and they don't know what this is. Do you?
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
Customer: replied 1 year ago.
I can't copy it. I can type what it says, because it goes away as soon as I start to type. Do I have to write it down by hand?
Expert:  Mike replied 1 year ago.

Just give me the System Version

Customer: replied 1 year ago.
Where is the System Version?
Expert:  Mike replied 1 year ago.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
Customer: replied 1 year ago.
There is no such thing. However, it says OSX Yosemite
Version 10.10.5
iMac (Rebina Sk, 7 in....
Prodessor 3.5 GH...
Memory 8G, 1600 MH2
Graphics AMD
Expert:  Mike replied 1 year ago.

The first item is Version that is it. Ok I can connect by remote and help you I can type even if you can't

Expert:  Mike replied 1 year ago.

Do you want to do that?

Customer: replied 1 year ago.
Expert:  Mike replied 1 year ago.

OK please Accept the offer and then I will give you instructions

Customer: replied 1 year ago.
What is going on here? The screen keeps changing. Where do I accept the offer? Is it more money?
Expert:  Mike replied 1 year ago.

Yes do you see it now?

Expert:  Mike replied 1 year ago.

Are you there?

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