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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9914
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I cannot load i-photo - it simply won't load - I just get

Customer Question

Customer: I cannot load i-photo - it simply won't load - I just get the spinning circle
JA: Thanks. Can you give me any more details about your issue?
Customer: mac OS X version 10.6.8
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Mac
Expert:  Ashik replied 10 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

There are two reasons for this problem. Either the iPhoto application is corrupted or it is the iPhoto Library that has corrupted. We can rebuild your iPhoto Library and see if that works or not.

Close iPhoto if it is open. Hold down the Command and Option keys on the keyboard and open iPhoto. Keep the keys held down until you are prompted to rebuild the library. A dialog will appear with rebuild options. Select all the options/checkboxes Click Rebuild. This may take a few minutes to complete.

After rebuilding, iPhoto will open.

If it is still quitting after rebuilding, then we have to rebuild the iPhoto application using a third party application named iPhoto Library Manager. Download and install it from here (use the trial version) : http://www.fatcatsoftware.com/iplm/

Open iPhoto Library Manager. Select your iPhoto Library, click on Library menu in the top and select Rebuild Library. This will verify the library. Then click the Rebuild button on the right.

After rebuilding, open iPhoto.

Please let me know if that didn't work, so we can continue troubleshooting.