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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Mac
Satisfied Customers: 727
Experience:  Install, Update, troubleshoot and remove all types of software
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I am trying to get into my Twitter account, which someone

Customer Question

Customer: Hi! I am trying to get into my Twitter account, which someone else (a PR firm) set up for me. I don't know my username or password ***** repeated attempts to get response from Twitter support have been ignored...any thoughts?
JA: Thanks. Can you give me any more details about your issue?
Customer: my username is ***** ***** I don't want to just set up a new account because then (I assume) I wouldn't be able to get the same name. Also, although I had never tweeted (yet) I had a hundred or more followers...
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Mac Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: I can wait a bit, yes - but just to be clear, I only pay if it works and I get back into the account? And how do I pay, can it be via Paypal?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Mac
Expert:  Quiksilver07070 replied 10 months ago.

Hello and thank you for choosing JUSTANSWER.com

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YOu can use a Phone Number, or an Email address....or a Username.....for the Username portion of the Login.

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When you click on the FORGOT PASSWORD ***** you then enter the username or email addresses or mobile phone number you think you used. Then, check all your email inboxes – twitter will send password ***** instructions to the account's email address.

Expert:  Quiksilver07070 replied 10 months ago.

WHen i enterd in your Username....it gave me a readout that this username is ***** ***** a YAHOO email account, and all it would show me was this:

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[email protected]****.**

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Do you have acces to this Yahoo email account?

Customer: replied 10 months ago.
No, and I've never had a yahoo account. Someone else set this up for me
Expert:  Quiksilver07070 replied 10 months ago.

Can you contact them and ask them?

Just using some basic logical deduction, i think the email might be: ***@******.***

So you would just need the password (if the email is right) to be able to login.

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Then you could ask Twitter to email you at that yahoo email, so you can reset the twitter account password......Make Sense?

Customer: replied 10 months ago.
But I don't have an email account. Also, if you look carefully, there are only two characters after the period, so it's not a .com email address.
Customer: replied 10 months ago.
I meant - I don't have a YAHOO email account.
Customer: replied 10 months ago.
unfortunately have lost contact with the person who set the whole thing up.
Expert:  Quiksilver07070 replied 10 months ago.

Well....thats how Twitter expects folks to recover their passwords....Twitter HAS to have a way of verifying that it is your account. And the fact that SOMEBODY ELSE set it up from the begining only stregthens the fact that this is NOT your account.

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What im trying to say....is that Twitter has NO idea that this account belongs to you...OTHER than a password. So how else can they (Twitter) verify that this account belongs to you?

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Twitter needa a way to verify that this account belongs to you.....so you HAVE to give them SOMETHING.....otherwise...anybody could just ask for a password.

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SO, what about a phone number......did the person who setup this Twitter account put down your phone number as the account holders phone number? Do you still have acces to this phone and answer it if Twitter calls you form that number?

Expert:  Quiksilver07070 replied 10 months ago.

Im sorry, but for future reference....have somebody HELP you create the account.....not do it for you. As you can see how horrible it is when you have lost all ability to access the account, or even change the password.

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In the past if you lost the password...you were just screwed.......and had to create a whole NEW account.

These days there are additional features built in that CAN offer some password ***** but this is all setup at the TIME THE ACCOUNT IS CREATED.

Customer: replied 10 months ago.
Right - I tried my current cell number but it didn't work. Thanks anyway for your help.
Expert:  Quiksilver07070 replied 10 months ago.

SO if you were not there to KNOW or write down, or make some sort of note, about the additional security questions...then you are stuck.

Customer: replied 10 months ago.
Seems like it. Thanks for your thoughts.
Expert:  Quiksilver07070 replied 10 months ago.

I hate to be the bearer of bad news....but you can move on now.....forget about it.

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Twitter will NOT close the account.....because its not yours......so it will just sit there until it times out for a lack of logins.

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