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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9934
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I have been using the mini mac with flash drives since may

Customer Question

i have been using the mini mac with flash drives since may of 2015. just recently my mac mini will not recognize my plugged in flash drives. i therefore cannot move data to another computer with the flash drives
Submitted: 11 months ago.
Category: Mac
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

First reset the System Management Controller of your Mac. Follow the steps below;

Shut down the computer.

Unplug the power cord and also disconnect all other devices and cables from your Mac.

Wait 20 seconds seconds.

Attach the power cord.

Wait five seconds, then press the power button to turn on the computer.

Then reset the PRAM and NVRAM of your Mac. Follow the steps below;

Shut down your Mac

Restart and immediately hold down Command(Apple)-Option(alt)-P-R keys at the same time

Hold the keys down until the computer restarts and you hear the startup sound for two or three times.

Release the keys and let the Mac bootup.

Then connect the flash drives and see if they are being recognized or not.

Please let me know if that didn't work, so we can continue troubleshooting.