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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I upgraded my mac notebook to El Capitan, yesterday.

Customer Question

I upgraded my mac notebook to El Capitan, yesterday. Everything was working fine. Today I cannot upload photos from Photos to Facebook
Submitted: 1 year ago.
Category: Mac
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 year ago.
I ran out of time please do not charge my visa
Expert:  Kamil Anwar replied 1 year ago.

For billing assistance, please email***@******.***

Customer: replied 1 year ago.
You did not provide any service but you charged my visa. My bank called to report fraudulent behavior
Expert:  Kamil Anwar replied 1 year ago.

You ran out of time before i could assist. Please speak to***@******.*** to discuss billing.

Expert:  Mike replied 1 year ago.

You can't drag photos to the Facebook page to upload them, it doesn't work that way. Do you still want help with that? If so I need this info"

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
Customer: replied 1 year ago.
I no longer have my computer. I had to leave it Apple Store. I am letting them handle it
Expert:  Mike replied 1 year ago.

OK good luck