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May i connect with you remotely to troubleshoot the issue directly? Thanks
For billing assistance, please email***@******.***
You ran out of time before i could assist. Please speak to***@******.*** to discuss billing.
You can't drag photos to the Facebook page to upload them, it doesn't work that way. Do you still want help with that? If so I need this info"
Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:
OK good luck