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I'm sorry about the issue. Have you tried resetting your Apple ID account password ***** the Apple website below:
; there, try each of your email addresses as needed.
- If that does not work, please click on the Apple website below:
, then there, select the option Iphone
, then select the option Apple ID & Password
, then select the option Lost or Forgotten Password
, then you can schedule a support phone call with Apple.
Please reply at the box below to continue troubleshooting. Thank you.