How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My computer crashed and I have had to reinstall my operating

Customer Question

My computer crashed and I have had to reinstall my operating system. I inserted my Photoshop CS5 disc, entered the licensing numbers and received an error message that it is an upgrade and I needed to install a previous version. I installed CS3 and got the same message. I have 7 but have lost the codes for that. So how do I reinstall CS5? Thanks!
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

So I assume you don't have any of the codes for the previous versions?