Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Find the 'App Store' icon and tap it to access the store, use the Search button at the bottom left of the screen then type : words with friends the app store will offer suggestions. tap the app you want then tap the 'free button' which is displayed on the right-hand side of the app description screen to download it.
This is a direct link to the application : https://itunes.apple.com/us/app/words-with-friends/id804379658?mt=8
Hope this help
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