Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The iPad keyboard is supposed to appear on the screen, whenever you tap on a text field.
In other words, you have to be in the position of actually entering text data, before it will appear.
After it appears, you can tap and hold on the 'Keyboard' key, at the lower right-hand side of the keyboard, then select Dock Keyboard, then restart your iPad. Then the keyboard will be ever-present (- if you want it to be this is how to make it so.)
Try sending the reset information for your email account's password, to another email account, created temporarily on a computer (which unlike handhelds, won't require reconfiguration of anything complex if you use the web-mail interface to your second email account, through a web browser like Internet Explorer.
Having created a second, free, email account (with a web-mail provider such as AOL, or Hotmail), you try getting your email password ***** information sent to the second email account. Then go back to the second email account, and get that email with password ***** information in it, open it, and ... reset your primary email account's password ***** way.
At which point you can effectively abaondon the second email account as temporary, or keep it perhaps, for similar use in the future.
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