Hi there. My name is ***** ***** GeekGirl :). Thank you very much for giving us an opportunity to help you. Please keep in mind as we work together that it often takes more several steps and/or answers to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied. If I am unable to solve your problem, I will open it up to another expert who may be able to help. Your satisfaction is my top priority!
I can definitely help you with this. Please give me just a moment to open my ipad so I can walk you through it.
May I ask first what happens when you go to mail on your ipad?
Can you get to "settings" on your ipad?
If so, please scroll down until you see Mail, Contacts, and Calendars. You will then see ACCOUNTS. Please let me know what you see there.
Do you still need help?