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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to do things on I tunes and it is telling me I

Customer Question

Hi I am trying to do things on I tunes and it is telling me I cannot do what I want on iTunes and to contact support. Wondering what I do next. Thank you Julie
Submitted: 1 year ago.
Category: Mac
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
please do what you can so I can get back on iTunes that would be great thank you
Expert:  Jason Jones replied 1 year ago.

After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.