How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8694
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have an OS X Version 10.9.5 laptop that is 2 years old.

Customer Question

I have an OS X Version 10.9.5 laptop that is 2 years old. All of a sudden, the cursor seems to have a mind of its own, randomly going to new screens or jumping to places while I'm in the middle of typing something. Do you know what could be going on???
Submitted: 11 months ago.
Category: Mac
Expert:  Mike replied 11 months ago.

Go to System Preferences / Accessibility check Keyboard make sure Enable Sticky Keys in not checked and under Mouse & Trackpad make sure Enable Mouse Keys is also not checked.