Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
First download and install latest version of iTunes on your computer from here : http://www.apple.com/itunes/download/
Then connect your iPhone to your computer. Unlock the screen of your iPhone. If asked to trust the computer on your iPhone, tap Trust Computer.
Open My Computer. You can find your iPhone in there. Open it and you can find the pictures in your iPhone's memory (open all folders to see your pictures). Just copy and paste them to your computer or click and drag them to your computer.
There are also some other ways. Follow the instructions in this article --> http://www.intowindows.com/how-to-import-photos-from-iphone-to-windows-8/
If you have any difficulty on following the steps above, please let me know and I will walk you through it
If you want, I can remotely connect to your computer and help you directly or show you how to do this on your computer while you watch. This is only an optional additional service. You only need to accept this offer if you have any difficulty on following the steps I sent you or if you would like me to show you how to do this on your computer.
If you want remote support, please let me know by replying in here and I will send you the instructions to connect remotely.
Hi there, Sorry for the delay.
Diane, you can get back to me tomorrow or any time you wnt. This question will not be closed. Add a bookmark of this page or add this page to your favorites, so you can get back to me any time want. Make sure you come to this page directly and don't ask as new question.
Happy New Year to you too and Good Night,
I will also follow up with you tomorrow and if you have registered your email with this site, you will receive an email from me when I make the follow up/reply. So you can get back to me via the link in that email.
You're most welcome !
Hi there, It's me Ashik again. I have not heard back from you, so I'm just checking. How is it going ?