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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Have tried 7 times to dwonload itunes to no avail. I have

Customer Question

have tried 7 times to dwonload itunes to no avail. I have had it on this computer but upgraded to Windows 10 from 7 and the system crashed, so i had to reinstall everything from my recovery drive. Everything came back but Itunes and I always get an error message when I try to install it from the Apple website
Submitted: 11 months ago.
Category: Mac
Expert:  Jason Jones replied 11 months ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason