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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My mac pro retina does not recognize my seagate time machine

Customer Question

My mac pro retina does not recognize my seagate time machine SN CO2JWKMOF4GW. The last time I used it to back up was Julky 16, 2015.
Submitted: 11 months ago.
Category: Mac
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mike replied 11 months ago.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
Expert:  Mike replied 11 months ago.

Are you there?