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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9928
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I cannot upgrade to the latest version MAC. I keep getting

Customer Question

Hello,
I cannot upgrade to the latest version for my MAC. I keep getting the message that my version of Safari must be updated, but I cannot get the install to work.
Submitted: 11 months ago.
Category: Mac
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Mac OS X are you using now ? Click on the Apple icon and select About This Mac

Customer: replied 11 months ago.
the total charge would be an additional $20.00 plus the basic $30.00?
Customer: replied 11 months ago.
The version I have is 10.7.5
Expert:  Ashik replied 11 months ago.

Hi there, Sorry for the delay. Had to go offline since it was very late in here. It is completely option and you only need to accept if you have any difficulty upgrading it yourself.

To get the latest version of Mac OS X (if your Mac is compatible), open App Store application from Applications folder and you will fine Mac OS X 10.11 El Capitan there. Click Get button and it will be downloaded. You can see the Download progress by clicking the Purchases tab at top. After downloading it, you will be asked to update automatically. Just follow the onscreen instructions to update.

You can also download El Capitan from here (this link will take you to App Store) --> https://itunes.apple.com/in/app/os-x-el-capitan/id1018109117?mt=12

If you are having difficulty with Safari, then you can try other browser like Google Chrome which is much better than Safari. Download it from here --> https://www.google.com/chrome/browser/desktop/

Let me know how it goes please.