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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My i pad stopped working so i asked a friend to help me. i

Customer Question

my i pad stopped working so i asked a friend to help me. i received it back today
they told me all i need to do is put my apple id and password ***** and it would be ok
however i can not remember them i am 78 years old and i just don't know what to do
i have only had the ipad since augest
Submitted: 11 months ago.
Category: Mac
Expert:  Richard replied 11 months ago.

Hi there and welcome

Is it both the Apple ID and the password ***** forgot? Or one of these?