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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31327
Experience:  IT Engineer for over 15 years
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I am getting the warning console and a multiple number of

Customer Question

Customer: My name is ***** ***** I am getting the warning console and a multiple number of lines in it.
JA: Thanks. Can you give me any more details about your issue?
Customer: Every 15 or so seconds seems to produce another line. I occasionally get the wheel of death and my computer is slow
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Mac Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: OK
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Mac
Expert:  Richard replied 11 months ago.

Hi there and welcome Guy

What is the exact warning you get? And in which program is this occurring in?

Customer: replied 11 months ago.
There are a large number of them. I am attaching a file to show you the log. Apparently it will not accept that file. There is a new warning every few seconds.
Expert:  Richard replied 11 months ago.

ok, in which program is it happening in Guy?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 11 months ago.
It is in all different programs. The log is in the console. There are ones in CDScheduler, Microsoft Outlook, mdworker, com.apple, sandbox , etc.
Customer: replied 11 months ago.
Is this an additional 39 to the 35 I have already paid?
Expert:  Richard replied 11 months ago.

yes but its optional, else we continue here.

When did this problem start? And what did you install just before it occurred?

Customer: replied 11 months ago.
I really don't know.
Expert:  Richard replied 11 months ago.

ok,

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.

Customer: replied 11 months ago.
I am on the computer that we are discussing. I have used the First Aid button but never saw the Repair button.
How do I get back to you afterward?
Customer: replied 11 months ago.
I did update the operating system recently. to El Capitain
Expert:  Richard replied 11 months ago.

You return to this web page and post a message, like you are doing now. The message will then come straight back to me Guy

Customer: replied 11 months ago.
Ok, we'll do
Expert:  Richard replied 11 months ago.

Thank you

Customer: replied 11 months ago.
Done. The warning box is not in the dock. at the moment, but it is still extremely slow.
Expert:  Richard replied 11 months ago.

Ok, do the below

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
  3. Turn on your Mac.
  4. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
  5. Hold these keys until the computer restarts and you hear the startup sound for a second time.
  6. Release the keys.

And tell me how it then runs please

Customer: replied 11 months ago.
Ok
Expert:  Richard replied 11 months ago.

thanks

Customer: replied 11 months ago.
Done. It took over 4 minutes to boot and it took over 2 minutes to get Safari to come up.
Expert:  Richard replied 11 months ago.

ok, its possible your computer is just too under specifications for El Capitan.

Download and install Google Chrome from my link below and tell me how that operates please

www.google.com/chrome

Customer: replied 11 months ago.
I have Google Chrome on now.
Expert:  Richard replied 11 months ago.

and how is it operating?

Customer: replied 11 months ago.
My computer is still has the Wheel of Death and moving slow
Expert:  Richard replied 11 months ago.

ok, then your going to have to clear this by doing a full reinstall. this is the case when you have these issues and the repairs fail.

First, copy off any data from the Mac (programs you will need to install again). Then

  1. Make sure your Mac is connected to the internet over W-Fi or Ethernet.
  2. Go to the apple menu and select Restart....
  3. Hold down Command+R while your Mac reboots.
  4. Click on Disk Utility in the OS X Utilities selector.
  5. Click Continue.
  6. Select your Startup Disk.
  7. Click on the Erase tap.
  8. Type in Macintosh HD for the name (or whatever you like.)
  9. Select Mac OS Extended (Journaled)* from the **Format list, if it isn't selected already.
  10. Click Erase.

Once it's done, quit Disk Utility and get ready to reinstall.

  1. Click on Reinstall OS X in the OS X Utilities selector.
  2. Complete the process to do the clean install

Once done it should then function correctly.

Let me know the results please