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hi there! can you confirm if you have the 7th generation ipod nano ? i attached a picture to verify that this the ipod we are talking about. just click the blue link to see the photo.
Thanks please follow the steps below. We will need your ipods usb cable as well as a mac or pc with itunes installed.
Link to download itunes if you do not have it
I understand this is a bit difficult but we must do it exactly as stated make sure to reset the ipod then quickly press the volume up and down buttons. Or turn off your ipod then hold the volume buttons while turning it on.
Thats really strange we can connect it to the computer and use itunes to restore it. Then we can make sure that the issue is resolved. Just connect it to your computer and open itunes. It should open to a summary page with your ipods info. Here their will be a button that says restore. Click it then wait for the restore process to finish. Once done verify if your ipod is still having issues.
sounds good ill be here.
Thanks then the issue is more then likely one of two things. The headphones volume buttons are malfunctioning ( try a different set of headphones)or the physical buttons have grime built up ( which in this case rubbing alcohol and good scrubbing with a tooth brush would fix it.)
Yes but some headphones have buttons attached to the line.Also clean the buttons on the side with rubbing alcohol as mentioned before.
no problem but its for sure something physical usually people that run with them or have them in thier hand have issues like these not abnormal or something that couldnt be easily fixed.
Hello again. I am posting back because i have not heard from you hopefully this a good thing as your problem is possibly fixed. Please either post back if your still having problems or just rate this reply
I understand thank you for using just answer