I'm sorry about the issue. We can communicate at this web page.
- Please try this first troubleshooting on the iPad: Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Please reply at the box below to continue troubleshooting. Thank you.
Do you still need help with this? When you are available, please reply at the box below to continue troubleshooting. Thank you.