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Hello there! No worries when you ready you can rate me here. please follow the steps below
Plug your device into your computer with a USB cable.Turn off the device.Hold the Power button for 3 seconds.Hold the Home and Power buttons for 10 seconds.Release the Power button but keep holding the Home button.After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Make sure the device screen is blank and no logos are presentRestore with itunes as a new device.
Was there any issue with the steps i provided?
Hello again. I am posting back because i have not heard from you hopefully this a good thing as your problem is possibly fixed. Please either post back if your still having problems or just rate this reply