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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8698
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am getting the icons on the tv screen through my apple tv

Customer Question

I am getting the icons on the tv screen through my apple tv but the remote can't change the icon. The remote is working on the light on the apple box. What do I do?
Submitted: 12 months ago.
Category: Mac
Customer: replied 12 months ago.
The tv screen is now showing the screen saver. I can't operate anything with the apple tv remote.
Customer: replied 12 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mike replied 12 months ago.

Please follow the directions here to pair your remote with your Apple TV:

https://support.apple.com/en-us/HT201254

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