How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31331
Experience:  IT Engineer for over 15 years
32989067
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

IOS is verifying update on my IPhone 6s since yesterday at

Customer Question

IOS is verifying update on my IPhone 6s since yesterday at 2:00p.m and does not stop.
I cannot use my phone while it does that.
What can I do to stop the process and regain the control of my phone?
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

It has crashed so you will need to restart it

To do this, hold the home and power buttons until you see the Apple Logo, then release.

Let it restart and when it has, tell me how it now functions please.