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Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 986
Experience:  if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Someone has hacked into my iTunes account and spent over

Customer Question

Good morning, someone has hacked into my iTunes account and spent over $400 without my approval for playstation games since the 3rd December, at this stage they are all pending and I was wanting to know how I can cancel these unauthorised transactions. Thanks Sharon Pellew.
Submitted: 12 months ago.
Category: Mac
Expert:  Mr.Med replied 12 months ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry that happened to you, You need to contact iTunes Support via this page, and see what contact methods are available to you : http://www.apple.com/support/itunes/contact/ click on Contact iTunes Store Support on the right-hand side of the page, then account & Billing.

You can also talk to your bank. explain the situation and put a stop to these unauthorized transactions

Hope this help

Thank you

Expert:  Mr.Med replied 12 months ago.

My goal is to provide you with excellent service today.If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated.If you still need help please reply back to me and i will gladly continue to help.

JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.

Thank you

Expert:  Mr.Med replied 12 months ago.

Your satisfaction is my top goal, If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. If you still need help please reply back to me and i will gladly continue to help

Thank you

regards,

Expert:  Mr.Med replied 11 months ago.

I hope this answers your question if so kindly rate my answer positively so I can get paid my time and help.

Thank you very much