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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I haVE A NEW AIR i PAD AND CAN NOT GET IT WORK i SPENT A

Customer Question

I haVE A NEW AIR i PAD AND CAN NOT GET IT WORK i SPENT A HOUR WITYH ONE OF YOUR TECHS ON THE PHONE AND HE GAVE ME A PHONE # ***** DOES,T WORK 1(###) ###-#### ***** NAME IS ***** ***** hE WAS VERY HELPFUL BUT WE DID,NT CONCLUDE THE CONVERSATION SO i,M STILL WITH OUT PLEASE HELP
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the issue you have with the iPad?

Thank you

Customer: replied 1 year ago.
i DID NOT GET AN ANSWER TO MY QUESTION tHE face of the I pad shows a telephone key pad HOW do I get beyond that
Customer: replied 1 year ago.
Don,t submit the $40,.. I did not get a answer
Expert:  Richard replied 1 year ago.

Herbert,

I was asking you

Can you tell me please the issue you have with the iPad?

So the problem is you cannot unlock the iPad by entering in the correct code?