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Chris Baxter
Chris Baxter, Mac Genius
Category: Mac
Satisfied Customers: 244
Experience:  Computer repair and software development company owner/technician
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On my mac I can no longer access Preferences.

Customer Question

On my mac I can no longer access Preferences.
Submitted: 1 year ago.
Category: Mac
Expert:  Chris Baxter replied 1 year ago.

Hello! Try this and let me know!

Back up all data.

In the Finder, hold down the option key and select

Go â–¹ Library

from the menu bar. From the Library folder, delete the following item, if it exists:

  • Caches/com.apple.systempreferences

and move the following item to the Desktop:

  • Preferences/com.apple.desktop.plist

Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.

Expert:  Chris Baxter replied 1 year ago.

Please don't forget to rate and accept! I do not get paid until you do! :)