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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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I have lost my emails in my gmail folders. Any help you can

Customer Question

I have lost my emails in my gmail folders. Any help you can give me to retrieve them would be appreciated.
Diana xxxx
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.

Hello there Diana! I am johnny mack and will be assisting you today. Did you ever use a mac or pc to sync your ipad with?

Customer: replied 1 year ago.
No, not for a few months. I have two iPads both are synced. When I went into the folder to retrieve an email say in my book group folder, it all disappeared. Every folder I went into the same happened. The emails were there but once I opened the folder the emails were then deleted. This happened on both iPads.
Expert:  Johnny Mack replied 1 year ago.

Seems like there was a sync issue. Can you login to gmail.com and make sure you have done the two step verification. The link for the verification is below.

https://www.google.com/landing/2step/