Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
I called the number you mentioned and a foreign accented person picked up, that number is ***** affiliated with apple.
You may have a low level virus installed on your device. So to get started, can you verify whether you are watching netflix from a Windows computer, a mac, an iphone, ipad, or android phone?
Ok, the issue is almost certainly limited to your mac.
If you turn your roku player on and try to watch netflix, you wont see that error message.
You can test that to verify. Now as far as fixing the mac. I need to know what browser you are using on your mac when you try to view netflix.
Is it Safari, Mozilla firefox, google chrome?
Thank you in advance for your response.
My apologies for the delay in getting back to you.
Somehow your response was overlooked. Did you still need help with this issue?
Understood. The link below may be of interest to you then.