I'm sorry about the issue. Your Apple ID is your email address. Please go to the website below:
, then there, enter your email address in the Apple ID box, then click on Next, then continue to follow the instructions there in order to reset your Apple ID account password.
Please reply at the box below to continue troubleshooting. Thank you.
If there is still issue, please click on the website below:
, then there, click on the option Password & Security Questions
, then click on the option Lost or forgotten Apple ID password
, then click on the option to schedule a phone call with Apple Support.
When you are available, please reply at the box below to continue troubleshooting. Thank you.