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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm a mac user. I have downloaded the same presentation from

Customer Question

I'm a mac user. I have downloaded the same presentation from DropBox (saved as keynote and pptx)from another mac user. when I try to open them i get the 'keynote found a problem with the contents of the file' message. repair doesn't work. 2 hours of googling and still can't find an answer]
Submitted: 1 year ago.
Category: Mac
Expert:  Tim replied 1 year ago.

Hey there, i'm Tim and will try and help.

Have you tried to download it again? Do you know anyone with the same software to have them download it in order to rule out it's corrupt? Did the user who made the file and upload it apply permissions to it that only work on their local Mac?

- Tim